Terms and Conditions - Bethnalgreen House Clearance
Welcome to Bethnalgreen House Clearance. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer comprehensive house clearance services, including the removal of unwanted items, furniture disposal, and estate clearance. Our team is committed to delivering efficient and respectful service tailored to your specific needs.
1.1 Scope of Services
- Residential house clearance
- Office clearance
- Removal of bulky items
- Recycling and disposal of unwanted goods
2. Booking and Confirmation
To schedule a house clearance, clients must contact us via phone or our online booking system. Upon receiving your request, we will provide a confirmation that outlines the date, time, and scope of the services to be rendered.
2.1 Payment Terms
Payments are due upon completion of the service unless otherwise agreed in writing. We accept various payment methods, including cash, credit cards, and bank transfers. All prices are subject to VAT where applicable.
3. Cancellation Policy
Clients may cancel their booking up to 48 hours before the scheduled service without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.
3.1 Rescheduling
We understand that schedules can change. Clients may reschedule their appointment by notifying us at least 24 hours in advance. Rescheduling requests are subject to availability.
4. Client Responsibilities
Clients are responsible for ensuring that the area to be cleared is accessible and safe for our team. Please remove any personal valuables and sensitive documents prior to our arrival.
4.1 Access and Safety
Clients must provide access to alleys, driveways, and any other areas required for the clearance. We are not liable for any damages caused by restricted access or hazards present in the property.
5. Liability
Bethnalgreen House Clearance operates with full insurance coverage. However, we are not liable for pre-existing damage to property or items that were not clearly identified for removal.
5.1 Damages
In the unlikely event of damage, clients must report it within 24 hours. We will assess the situation and take appropriate measures to address any valid claims.
6. Environmental Responsibility
We are committed to environmentally friendly practices. Items that can be recycled or donated will be processed accordingly to minimize waste.
6.1 Recycling and Disposal
Our team ensures that all disposals comply with local regulations. Hazardous materials are handled with care and disposed of through certified facilities.
7. Privacy Policy
Your privacy is important to us. We collect only the necessary information required to provide our services and handle it with the utmost confidentiality.
7.1 Data Protection
All personal data is stored securely and will not be shared with third parties without your consent unless required by law.
8. Changes to Terms
Bethnalgreen House Clearance reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through our official communication channels.
8.1 Effective Date
All changes become effective immediately upon being posted on our website. Continued use of our services constitutes acceptance of the updated Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Bethnalgreen House Clearance operates.
9.1 Dispute Resolution
Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to our customer service team through the provided channels.